This morning my computer refused to boot up due to a boot sector not being found.
I spent ages going through my support contacts and they all wanted me to just re-install my operating system. I eventually got a support person from Dell who worked in the Philippines as it happens.
Anyway she walked me through options from trying a repair through to trying to restore from a previous image backup before having to go to the ultimate route of re-installing the operating system.
Thankfully I have a weekly automatic process to take a system image backup and I was able to restore the system from that. All I lost was a few days data and some emails and even the data I was working on that was lost I'd already moved to our web site for safe keeping. So all I actually lost was a couple of image scans and two content type emails which were work in progress and I can easily get copies of those.
So... thought I'd just highlight how important it is to take a backup of your computer. I note one sales company was offering an external 1,5Tb drive for only $69.95 the other day. At that price it's well worth getting that for your system backups.
Alastair
I spent ages going through my support contacts and they all wanted me to just re-install my operating system. I eventually got a support person from Dell who worked in the Philippines as it happens.
Anyway she walked me through options from trying a repair through to trying to restore from a previous image backup before having to go to the ultimate route of re-installing the operating system.
Thankfully I have a weekly automatic process to take a system image backup and I was able to restore the system from that. All I lost was a few days data and some emails and even the data I was working on that was lost I'd already moved to our web site for safe keeping. So all I actually lost was a couple of image scans and two content type emails which were work in progress and I can easily get copies of those.
So... thought I'd just highlight how important it is to take a backup of your computer. I note one sales company was offering an external 1,5Tb drive for only $69.95 the other day. At that price it's well worth getting that for your system backups.
Alastair
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